“What do I need to do to be a great leader?” Every person in authoritywonders this question sooner or later. Ken Blanchard, whose books havesold over 25 million copies, and Mark Miller, who rose from line workerto Chick-fil-A vice president, uncover the secret great leaders alreadyknow in this international bestseller. Using a classic business fable, newly promoted executive DebbieBrewster asks her mentor the crucial question: “What is the secret ofgreat leaders?” His reply—“Great leaders serve”—confuses her, but hereveals five fundamental ways leaders succeed through service. Debbiediscovers why great leaders focus on the future, how teams determinesuccess or failure, what three arenas need continuous improvement, whyleadership success has two essential components, and how tostrengthen—or destroy—credibility. This fourth edition includes the proven SERVE model plus breakthroughcontent on leadership’s most critical element—a leader’s heart. Discoverthese new features:Revised chaptersNew chapter with five HEART habits that form the foundation for greatleadershipComprehensive facilitator’s guide for groups and teamsExpanded resources for teams and organizationsTranslated into twenty-nine languages with over 700,000 copies sold, TheSecret delivers proven wisdom in an unforgettable story that anyone canunderstand and apply immediately.